Terms of Use – Guide My Trip

1.1 These terms of use ("Terms") apply when voxcompanion AB, reg. No 559426-3575, Skogsgatan 23, c/o Mats Gejnevall, 352 35 Växjö, Sweden ("voxcompanion", "we", "us") provides the App.

1.2 The App is available for download from different software stores such as App Store or Google Play ("Software Stores"). These Terms are applicable regardless of which platform the App is provided to you and whether you use the App as a company or a private person ("User" or "you").

1.3 The App is provided free of charge in its standard version.

1.4 In connection with the User agreeing to these Terms and any terms for additional services (the "Agreement"), the User receives a license according to Section 3.1 to use the App.

2.1 In order to access the App, you must first agree to the Terms and any terms for additional services and confirm that you have received information about our processing of your personal data in connection with providing the App. Once you have done this, an agreement has been reached between you and voxcompanion.

2.2 When using the App, you can choose to create an account where you enter your e-mail address and a password chosen by you. It is the User's responsibility to choose a secure password and to prevent unauthorised access to passwords and user accounts (as defined below). voxcompanion is not responsible for User's password selection or User's password storage. An alternative to creating an account is to use the App via your Apple account or Google account. These options are hereinafter referred to as ("User Account").

2.3 The User is responsible for the acquisition, possession and maintenance of equipment required to use the App at the User's own expense. This includes that the User is responsible, from time to time, for updates of the device used for the App, with the software required to use the App, as well as for having a proper internet connection.

2.4 The User is responsible for ensuring that the information provided in connection with the creation of the User Account is correct and up to date. The User is responsible for all actions taken under the User Account. In case of suspicion of unauthorised access to your User Account, please change your password and contact us.

2.5 The App is provided on an "as is" basis. The User's right under the Agreement is not conditional or dependent on any particular version of the App or functionalities but provides access to and the right to use the App as provided at any given time. Furthermore, the provision of the App is not conditional on the delivery of any future versions or functionalities.

3.1 voxcompanion provides the User through the Agreement with a limited, non-exclusive, and non-transferable, license to install and use the App during the term of the Agreement on a compatible device which the User owns or controls.

3.2 If the User fails to comply with the terms of the Agreement, the license under Section 3.1 above may be revoked.

3.3 Your right to use the App requires that you personally have an Agreement with voxcompanion. If the Agreement between you and voxcompanion ceases, the User's right to use the App will cease.

4.1 The User has the right to download and install the App on the intended device.

4.2 In order to use the App, you must:

1. Complete the account registration process;
2. Provide true, complete and up-to-date contact and billing information.

4.3 The App may not be used illegally and the User is required to comply with applicable laws, rules and guidelines for all use of the App. As a User of the App, you agree not to:

1. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the App or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the App;
2. attempt to bypass any measures of the App designed to prevent or restrict access to the App, or any portion of the App;
3. decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the App; or
4. make any unauthorised use of the App, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.

4.4 The App is not intended for use by individuals under the age of 13, and the User must be older than 13 years old to use the App. If the User is under 18, a legal guardian must approve these Terms before the App is used. Guardians are required to monitor the minors' use of the App.

4.5 The User may only use the App for personal, non-commercial purposes. The User is obliged to comply with the law and these Terms.

4.6 The User may provide data to the App ("In-Data") and receive data from the App ("Out-Data"), which together constitute the "Material". The User is responsible for the Material and must ensure that it does not conflict with applicable law, infringe any third-party rights, or otherwise violate these Terms. You confirm that you hold all rights, licences and permissions necessary to provide In-Data in the App. You retain ownership of the Material. Material is not used to train artificial intelligence models.

4.7 The User should pay particular attention to the fact that the Material cannot:

1. be discriminatory, threatening, hateful, insulting, or consist of defamation, nor be perceived as intolerable to anyone;
2. infringe on the rights of third parties;
3. violate applicable legislation; or
4. contain personal data which, according to applicable data protection legislation, constitutes sensitive personal data.

4.8 The Material is stored in the App as long as the User has an active User Account. The User is independently responsible for determining what Material the User wants to save, transfer to another User, or delete. Regarding such Material which the User chooses to transfer to another User or delete, such Material will no longer be available for the User to control.

4.9 Upon termination of the Agreement with the User, such Material as the User may control and which is stored within the App, will be deleted no later than three months from the termination of the Agreement.

5.1 These Terms apply to the App in its standard version. In the event that the User chooses to access any additional services that may be made available within the App, special terms and conditions may apply in addition to these Terms. Such additional services may regard different premium services and purchases within the App.

5.2 voxcompanion uses third-party services to provide certain features of the App, and, as a result, we are contractually obligated to make the User aware of certain terms related to the use of such features. The User therefore acknowledges and agrees that by using the App the User is also bound by applicable terms of services for other third-party services. voxcompanion is not responsible for software, products or services provided by a third-party.

5.3 If these Terms are inconsistent with any additional terms and conditions relating to any additional services as referred to in Section 5.1 above, the additional terms and conditions shall take precedence.

5.4 The User is obliged to comply with the specific terms and conditions set by the Software Store. The User commits through the acceptance of these Terms to comply with the specific terms and conditions set by the Software Store in accordance with the following:

1. the User understands that the Terms apply only between the User and voxcompanion, and not between the User and the Software Store;
2. the User commits, in addition to these Terms, to comply with any third-party contractual terms;
3. the User agrees that voxcompanion, and not the Software Store, is solely responsible for the App and its content, as well as maintenance and support services relating to the App;
4. the User confirms that it is voxcompanion and not the Software Store which, in accordance with the Terms, is liable for any claims, losses, damages, injuries or costs resulting from non-compliance with any warranties; and
5. the User approves that voxcompanion, and not the Software Store, is responsible for any third-party claims regarding intellectual property infringements attributable to the App and your possession or use thereof.

6.1 voxcompanion strives to improve the App, and therefore reserves the right to make updates and changes to the App.

6.2 If the User has entered into an additional services agreement, voxcompanion is entitled to change the price for the upcoming subscription period by 30 days written notice. Changes regarding subscription prices are provided to the User through the App and via the e-mail address provided by the User for voxcompanion in connection with the creation of the User Account. A change in price is accepted by the User in connection with the next login to the App or upon continued use of the additional service. However, the User is always entitled to unsubscribe and withdraw from the Agreement with termination effective at the end of the subscription period that the User has paid for.

6.3 voxcompanion reserves the right to unilaterally and at any time change or add to these Terms and any terms and conditions relating to additional services. Such terms that are not to an obvious benefit for the User, shall be provided to the User by publication in the App and via e-mail, no later than 30 days before the change enters into force. Such a change as referred to in this Section 6.3 is approved by the User in connection with the next login to the App or by continued use of the App.

6.4 Changes to the Terms which are caused by law, regulation or an authority decision may however be notified by voxcompanion with a direct entry into force.

7.1 All intellectual property rights, such as technical solutions relating to the App, belong to voxcompanion or third parties with which voxcompanion cooperates. Such content includes inter alia text, illustrations, graphics, logos, button icons, videos, images, databases, software and source code.

7.2 The User may only use the intellectual property rights within the App. The User is therefore not entitled to change the App in any way, copy, adapt, lease, loan, sell, sublicense or otherwise distribute or transfer the content of the App.

8.1 Artificial intelligence and machine learning are rapidly evolving fields of technology. voxcompanion is constantly working to make the App more accurate, reliable and beneficial. The use of the App may in some cases result in incorrect output generated by the App. The User is responsible for evaluating the accuracy of the output. The output in the App shall not be used for medical, legal, emergency or safety-critical purposes.

8.2 The App is generally available 24 hours a day, every day of the week. Although voxcompanion strives to provide the App to the User without any technical malfunctions, voxcompanion cannot guarantee that the App will always be fully available and function correctly. The App may be completely or partially unavailable to the User from time to time. If voxcompanion intends to perform scheduled interruptions in the App for updates, improvements, maintenance or similar actions, voxcompanion will, if possible, inform the User of the planned interruption or disturbance that this causes.

8.3 voxcompanion also reserves the right to block, in whole or in part, and without prior notice, the App for such Users which voxcompanion suspects performs the following actions:

1. without authorisation uses another User's user credentials;
2. uses the App in violation of the Agreement or intends to use the App in violation of applicable law; or
3. uses the App in such a way which may cause damage to voxcompanion or a third-party.

9.1 The App is provided to the User in its existing state and the User is independently responsible for the use of the App and the device, software or other equipment required to enable use of the App.

9.2 voxcompanion disclaims any warranty for faults on the App pertaining to any shortcomings by voxcompanion's subcontractors and/or any third-party services or integrations within the App.

9.3 voxcompanion is not responsible for damage caused by the User using the App in violation of the Agreement or because the User did not comply with the special terms and conditions set by the Software Store.

9.4 voxcompanion gives no guarantees regarding the App and its contents or function. voxcompanion renounces all express, implied or statutory guarantees.

9.5 voxcompanion is responsible solely for direct damages to the User if voxcompanion has been grossly negligent or has acted intentionally, or if such liability follows from mandatory legislation. voxcompanion shall have no liability in respect of any infringement claim resulting from any combined use of the App with any third-party services, data, material or software not approved by voxcompanion, cases of User's non-conformance with voxcompanion's instructions or alteration of the App, User's own software, systems, material, equipment or data.

9.6 Notwithstanding what is stated in Section 9.5 above, voxcompanion is never responsible for reimbursing the User if the User's damage has been outside the scope of voxcompanion's control.

9.7 The User is obliged to indemnify voxcompanion for any damages caused to voxcompanion as a result of how the User uses the App.

11.1 voxcompanion is entitled, in whole or in part, to transfer its rights and obligations under the Agreement without the prior consent of the User.

11.2 The User is not entitled, without the prior written consent from voxcompanion, to transfer all or parts of the User's rights under the Agreement.

12.1 In connection with voxcompanion providing the App, it is necessary for voxcompanion to collect and process certain personal data regarding Users.

12.2 voxcompanion is the data controller for the processing of personal data that you as a User submit to voxcompanion in connection with the registration of the User Account within the App and your use of the App.

12.3 For more information about how voxcompanion processes your personal data, see our Privacy Policy.

13.1 Agreements entered into between voxcompanion and the User in accordance with Section 2.1 are valid for as long as the User is using the App.

13.2 The User can terminate the Agreement at any time. Such termination is carried out by following the instructions provided in the App or by e-mail in accordance with Section 13.3 and 13.4 below.

13.3 voxcompanion may terminate the Agreement at any time by 30 days' notice period. Such termination shall be notified to the User via the App or by e-mail.

13.4 voxcompanion is entitled to terminate the Agreement immediately and without written notice in the cases covered by Section 8.3 or if the User uses the App in violation of Section 4. voxcompanion also has the right to terminate the Agreement according to this Section 13.4 in the event that the User has not been active in the App for a period of one year, provided that no payment of premium functions in the App has taken place for an extended period of time, or if the User has initiated a User Account registration which has not been completed within one month from its commencement.

14.1 If any provision of the Agreement is found to be invalid, this shall not mean that the Agreement in its entirety is invalid, but shall, to the extent that the invalidity substantially affects a party's benefits or performance according to the Agreement, reasonable adjustments be made to the Agreement.

14.2 The failure of any party to make use of its rights pursuant to this Agreement shall not constitute a waiver of its rights in such respect.

15.1 This Agreement shall be governed by the substantive laws of Sweden.

15.2 Any dispute, controversy or claim arising out of or in connection with this Agreement shall be settled in the general court of Växjö District Court as the first instance. Disputes may also be settled by the Swedish National Board for Consumer Disputes, whose decision is a recommendation regarding how the dispute should be resolved.